- How do I book a doctor?
- Search on the homepage or visit Find a doctor, pick a clinician, choose a slot, and complete secure checkout.
- What payment methods are supported?
- Sheefacare accepts major cards and digital wallets. Your receipt appears in your patient dashboard after payment succeeds.
- How do video visits work?
- After booking, open your session from the patient dashboard at the scheduled time. Pre-visit intake may be required before joining the Sheefacare Video room.
- Can I cancel a booking?
- Yes, open Care → Bookings in the top bar. Cancellation policies depend on how close you are to the scheduled start time.
- Where can I find nurses?
- Browse verified nurses at /nurses, book home, video, or in-clinic visits with address autocomplete for home care.
- How do I join as a doctor or nurse?
- Use the provider application wizard at /provider/apply, upload your license and ID, then ops reviews your credentials before you appear as verified.
- Where is my data stored?
- Your account and health information are stored securely with strict access controls. Only you, your clinicians, and authorized staff can see what they need. See our Privacy policy for details.